Frequently Asked Questions
Everything you need to know about buying and selling premium bikes.
What is the Certified Pre-Owned (CPO) inspection process?
Every bike undergoes a rigorous 141-point inspection by professional mechanics, ensuring all components are serviced and ready to ride.
How do I sell my bike to The Pro's Closet?
Simply upload photos and details of your bike to our portal. We provide a guaranteed valuation within 24 hours, and we handle all shipping costs once you accept.
What is your return policy for bikes and gear?
We offer a 30-day 'Ride It and Love It' guarantee. If you are not satisfied with your purchase, you can return it for a full refund, no questions asked.
How are bikes packaged for shipping?
Bikes are shipped in our custom-designed RideFast boxes, requiring minimal assembly so you can get on the trail or road in minutes.
Do you offer financing options for high-end builds?
Yes, we partner with Affirm to provide flexible monthly payment plans, allowing you to ride now and pay over time.
Does my pre-owned bike come with a warranty?
All Certified Pre-Owned bikes include a limited warranty against structural defects, providing peace of mind that your investment is protected.